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Sightseer
Posts: 1

Does the Hero 2018 Support the Smart Remote ?

Hi Folks, 

 

I was told by the shop assistant that the Hero 2018 supports the Smart Remote, so I bought the remote.

 

Reading the manual for the remote is says it can be used by all GoPro cameras that have wireless.

 

On following the instructions for connecting it to the camera, Connect/Connect New Device/Smart Remote, I find that the option for Smart Remote is not on the menu. Only GoPro App is there. 

 

So does the Hero 2018 support the Smart Remote or not ?

 

P.S. Please don't call me Fireyrange75077 ! Someone tryied to use my email address to create an account, so when I came along it was already there, and as the nickname can only be changed once I'm stuck with it !!

 

Kind Regards, 

Greg.

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GoPro
Posts: 5,358

Re: Does the Hero 2018 Support the Smart Remote ?

 

Hi @fireyrange75077

 

Sorry to know that. 

I would suggest to return that remote and ask for refund if it's possible. 

HERO2018 doesn't support smart remote. 

 

Please let us know if you have other concern.

 

Regards,

-Jay