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Reply
Sightseer
Posts: 2

Re: Does anyone have trouble with time lapse skipping photos?

Thank you, @graytree76514 - I will try that!
GoPro
Posts: 3,818

Re: Does anyone have trouble with time lapse skipping photos?

I hope it would be all sorted out @redsurf56051.

 

 

-Jay 

Sightseer
Posts: 4

Re: Does anyone have trouble with time lapse skipping photos?

Hello Sir/Madam,

 

Unfortunately, I have a problem with my karma drone.

If i take a photo or video during a flight with my drone, I will not have a live view after the first photo i took.

Because of this I can no longer see where i take pictures from with the drone. 

I bought my drone on April 23, 2018. It does not seem to me that a problem can occur so quickly. I hope you have the solution for me.

(Everything is up to date)

 

Greetings Thomas,

GoPro
Posts: 10,143

Re: Does anyone have trouble with time lapse skipping photos?

[ Edited ]

 

Hi @nicegorge81328

 

 

I am sorry for any troubles caused.

When a live video feed is not present on your Karma Controller there could be something wrong with the camera or stabilizer's connection. To trouble shoot this situation, power OFF the Karma Drone, remove the stabilizer, detach the camera, then re-assemble the items back together. Try powering the drone ON and see if the live video appears.

Also, please check if the issue happens when the camera is on its own or if it's on the Karma grip.

 

 

Thanks!

Ej

 

 

Sightseer
Posts: 4

Re: Does anyone have trouble with time lapse skipping photos?

Hello @aragon1006

 

Thank you for your response to my problem.

The problem only occurs with the drone.

I did what you described, but this does not help to solve the problem.

When I take pictures with the drone while standing on the ground, the live view remains visible.

When I fly with the drone and take a picture in the air, the live image disappears after taking 1 picture or video.

 

I hope you have the solution for this!

 

Greetings Thomas.

GoPro
Posts: 10,143

Re: Does anyone have trouble with time lapse skipping photos?

 

Hi @nicegorge81328

 

Thanks for getting back to us.

Just to clarify, which live view disappears? Is it on the camera's LCD or the live view on the controller?

 

 

Regards,

EJ

 

 

Sightseer
Posts: 4

Re: Does anyone have trouble with time lapse skipping photos?

The live view on the controller disappears
GoPro
Posts: 10,143

Re: Does anyone have trouble with time lapse skipping photos?

 

Hi @nicegorge81328

 

If your Karma system is already on version 02.00, please contact our Support Team to have this further checked. https://gopro.com/help/ContactUs

If it's not yet on the latest software version, please update it and test if it clears out the error.

 

 

 

Regards,

Ej