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Reply
Tourist
Posts: 4
Accepted Solution

Does anyone have idea?

Hi, I'm Japanese(sorry about poor English) and bought a Gopro hero6 this Marth.

I used it several time, but it has a problem.
It suddenly starts recording.
First I though it was Quick capturing, but it wasn't!
I DIDN'T touch anything, and it started recode by itself!
I think it couldn't be Quick capturing!

Does anyone have same issue?
I'm thinking I have to bring it to the store I bought it and ask them to exchange it to new one.

Accepted Solutions
Adventurer
Posts: 8,765

Re: Does anyone have idea?

while you are waiting to return your camera. you can always try a factory reset. and no sd crd and most likely it will  have a mind of its own. firmware can not fix a faulty camera  if asked. so yes return it getan exchange.  I am also sure you have thecorrect sd cards in it as well.

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All Replies
Adventurer
Posts: 8,765

Re: Does anyone have idea?

COrrect go back get a new one if you have an issue that is not getting resolved.

 

What button of the camera are you pressing

Tourist
Posts: 4

Re: Does anyone have idea?

Thank you for your comment.

I pressed nothing when the gopro started recording automatically!

It seems to be the best idea to get new one...or fix it...
Adventurer
Posts: 8,765

Re: Does anyone have idea?

 put the battery in, place down on table, camera records.. not a good sign.  

Tourist
Posts: 4

Re: Does anyone have idea?

I didn't turn on the gopro, and put it on a table, it started recording...
Adventurer
Posts: 8,765

Re: Does anyone have idea?

while you are waiting to return your camera. you can always try a factory reset. and no sd crd and most likely it will  have a mind of its own. firmware can not fix a faulty camera  if asked. so yes return it getan exchange.  I am also sure you have thecorrect sd cards in it as well.

Tourist
Posts: 4

Re: Does anyone have idea?

Thank you so much for your kind advices!
I'll do as you said, asap!

Your messages really help and make me relieved!
Thank you from my mind!
Highlighted
Adventurer
Posts: 8,765

Re: Does anyone have idea?

great.  when you r problem/issue  is resolved  Make sure you complete your thread.