Betreff: Does Smart Remote work with Hero 9 Black

[oliverz513]

All the fastenings - including the quick-release fastener - just have to be made of metal, that would help a lot.
There are now a lot of metal accessories available - just not the "quick release buckles" - they are still made of plastic and provide excellent insulation ...

[sebastienm8873]

What is the feedback link???  I have tons of suggestions, feature requests, bug reports, etc...

[eski79]

FFS - i'm not paying a premium on a premium price of a new camera to fix their design flaws. 

Gopro should send us all a credit for beta testing and solving their issues on accessories. i'm not buying aftermarket bits to fix your shonky conductive cooling design that overheats inside a car.

the deeper this rabbit hole goes i hate the brand even more

[eski79]

look below for "feedback"

[sebastienm8873]

To be fair, no it did not.  It only made you think it did...  When I got my Hero9 Black I did NOT update it right away in order to test the Smart Remote with it, and although it appeared in the Connections menu, it did not work.  All it did was tell you that you needed to upgrade your firmware in order to use it.  Now we all know that the firmware update completely removed the Smart Remote option so it never allowed us to use it.  But it DID lead us to believe it would work.

[sebastienm8873]

I think they definitely should at least give us a huge discount on the new remote (for owners of the Smart Remote).  Some kind of TradeUp program maybe (assuming the new remote still works with older Hero models, otherwise we have to keep it).

[oliverz513]

Dear people, you now have a choice:
- keep getting angry about it
- return the camera and switch to another brand
- come to terms with it and make the most of it
Maybe a sit-down strike in front of the GoPro main building will help;)

[rodc]

This is quite appalling, it's not as if the Smart Remote is cheap.

There is presumably no physical reason why it can't be supported, even if with limited functionality.

This appears to be just another money making scheme by GoPro.

The amount of issues in the Hero 9 is unacceptable, and as other users say, we should not be Beta testing products for GoPro.