Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Tourist
Posts: 3

Dodgy sales tactics from Gopro

[ New ]

Really not impressed with these sales tactics from Gopro with the Hero9. Trying to mislead customers with purchases.

 

Such a shame you have got down this route.

GoPro Community Manager
Posts: 7,808

Re: Dodgy sales tactics from Gopro

[ New ]

What issues have you had with our promotions? May be we can help clarify things.

Tourist
Posts: 7

Re: Dodgy sales tactics from Gopro

[ New ]
I work in eCommerce and manage a brands ec store. If you commit 1-3days for shipping you need to follow up on that promise. If there are expected delays a message needs to go up. Also why do I get charged the subscription fee before the camera even ships? You are only going to burn bridges with your new users. Why would I order the next camera if I know my experience is going to be the same.
GoPro Community Manager
Posts: 7,808

Re: Dodgy sales tactics from Gopro

[ New ]

Thanks for the feedback.

Tourist
Posts: 20

Re: Dodgy sales tactics from Gopro

[ New ]

Welcome to Gopro..now you know. hahahaha