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Tourist
Posts: 3

Do not buy anything from GOPRO. I'm waiting for a refund since february.

I'm still waiting for a refund for my Hero7 black i sent back to gopro in the beginning of february.

 

I contacted the customer suppoert 3 times. Still no refund

 

DO NOT BUY ANYTHING FROM GOPRO. It looks like they are broke.

Adventurer
Posts: 10,953

Re: Do not buy anything from GOPRO. I'm waiting for a refund since february.

IMHO:

 takes a few weeks to do have you called them or still waiting for  a email?

Tourist
Posts: 3

Re: Do not buy anything from GOPRO. I'm waiting for a refund since february.

I have called them 2 weeks ago and i contacted the chat twice today. I'm frustrated...

GoPro
Posts: 11,601

Re: Do not buy anything from GOPRO. I'm waiting for a refund since february.

Hello @hardystoke18205

 

We have sent you a private message. Please respond with your order number so we can check the status of the order.

 

Thanks!

Ej

Adventurer
Posts: 10,953

Re: Do not buy anything from GOPRO. I'm waiting for a refund since february.

GOPro will tag the team responsable to get you your answer, id they?

Tourist
Posts: 3

Re: Do not buy anything from GOPRO. I'm waiting for a refund since february.

After chatting and complaining a lot with the support by chat yesterday i received my refund today. Thats good.

 

But please note that i will never buy anything from GoPro directly. Get your **bleep** together, i waited nearly 2 month for my money...