Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-300915%22%20slang%3D%22en-US%22%3EDo%20I%20have%20to%20have%20a%20battery%20installed%20to%20download%20videos%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-300915%22%20slang%3D%22en-US%22%3E%3CP%3EDo%20I%20need%20to%20have%20a%20charged%20battery%20in%20the%20GoPro7%20to%20download%20videos%20or%20can%20I%20do%20it%20just%20connected%20with%20the%20USB%20cable%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EProblem%3A%3C%2FP%3E%3CP%3ETry%20to%20turn%20on%20without%20a%20battery%20in%20the%20camera%20but%20connected%20via%20USB%20cable.%20Does%20not%20fully%20boot%20or%20allow%20me%20to%20download%20videos.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-300915%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-306345%22%20slang%3D%22en-US%22%3ERe%3A%20Do%20I%20have%20to%20have%20a%20battery%20installed%20to%20download%20videos%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-306345%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F91044%22%20target%3D%22_blank%22%3E%40nvcycle%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYes%20you%20should%20install%20a%20battery.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThe%20camera%20should%20be%20powered%20on%20to%20connect%20and%20transfer%20files.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

Do I have to have a battery installed to download videos

Do I need to have a charged battery in the GoPro7 to download videos or can I do it just connected with the USB cable?

 

Problem:

Try to turn on without a battery in the camera but connected via USB cable. Does not fully boot or allow me to download videos.

GoPro
Posts: 3,753

Re: Do I have to have a battery installed to download videos

Hi @nvcycle,

 

Yes you should install a battery. 

 

The camera should be powered on to connect and transfer files.

 

 

Regards,

-Jay