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Tourist
Posts: 2

Do GoPro Plus Subscribers Even Get PRIORITY SUPPORT?

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So I've been tryin to get in touch with touch with support for a replacement camera.

For the last 24 hours, left countless call back requests, tried to get an online chat, but NOTHING!

If this is priority support for subscribers, what is the support like for non subscribers?

 

This is a quick case if someone can get onto it?

 

Is this only me or you guys have the same experience?

Hiker
Posts: 21

Re: Do GoPro Plus Subscribers Even Get PRIORITY SUPPORT?

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Not in the slightest priority or support of any kind..... still waiting after two plus weeks my end.

 

Best of luck, once you get hold of one don't let them go until a resolution, the promises of call backs and emails wont happen

Tourist
Posts: 2

Re: Do GoPro Plus Subscribers Even Get PRIORITY SUPPORT?

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Thanks for the tip mate!

I'll definitely make sure I hold onto them till it's resolved!!

 

Good luck to you too bud