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Sightseer
Posts: 1

Display on New HERO7 not working

[ New ]
I set up my go pro, paired with the app. As I went to attach it to the chest harness the screen went blank. It responds to touch and camera works because I can see the image on my phone as it films but I cannot view the display on the GoPro

Accepted Solutions
Nomad
Posts: 5,711

Re: Display on New HERO7 not working

[ New ]

Check your camera settings to make sure the screen saver is set to "OFF".  

Please note that if you use the "Quick Capture" option, this will turn off the display on the touchscreen while recording.  If you wish to have your display turned on, power on the camera using the side power button and then start recording using the shutter button.

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Adventurer
Posts: 13,678

Re: Display on New HERO7 not working

[ New ]

one time only. no longer works,

after each minute of on.

 

 ifit is off  permanant get to the seller or gopro   best to getto the seller before the  policy goes  south

Nomad
Posts: 5,711

Re: Display on New HERO7 not working

[ New ]

Check your camera settings to make sure the screen saver is set to "OFF".  

Please note that if you use the "Quick Capture" option, this will turn off the display on the touchscreen while recording.  If you wish to have your display turned on, power on the camera using the side power button and then start recording using the shutter button.