Please see if resetting the camera will work. Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.
Continuou sem funcionar. Testei o tutorial recomendado. O que pode ser feito nesse caso?
Thanks for trying @thaleslins
The best path forward is to reach out to our Support Team.
Let them know of the troubleshooting steps taken.
You may reach out to them by phone or chat through https://gopro.com/help/ContactUs