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Sightseer
Posts: 1

Display cracked on Hero (2018)

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Hi!

 

Any experience with the possibility for a repair of the display on a GoPro camera?? Got a crack in the display during a MTB ride ...

 

It is a Hero (2018) - 10 months old ...

 

/ Dan


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GoPro
Posts: 14,252

Re: Display cracked on Hero (2018)

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Hi @rockyjump31740,

Thanks for reaching out. At this time GoPro does not offer a repair service because we have found that the intricate cost to repair a damaged camera on average exceeds the cost of a new camera or a new camera at a discounted price. That being said, we do our best to help in any way possible. If you contact our Support team, they will be able to look into options for you. You may reach them by phone or live chat through https://gopro.com/help/ContactUs.

Kind Regards,
Ann

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Highlighted
GoPro
Posts: 14,252

Re: Display cracked on Hero (2018)

[ New ]

Hi @rockyjump31740,

Thanks for reaching out. At this time GoPro does not offer a repair service because we have found that the intricate cost to repair a damaged camera on average exceeds the cost of a new camera or a new camera at a discounted price. That being said, we do our best to help in any way possible. If you contact our Support team, they will be able to look into options for you. You may reach them by phone or live chat through https://gopro.com/help/ContactUs.

Kind Regards,
Ann