09-15-2018 01:31 AM
the rear display of our Hero 6 is broken. The touch function is still working. I'm not sure whether it can be used under water any more. Is there a chance to check whether it is still waterproof or to replace the display?
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09-15-2018 04:03 AM
You will need to now get a screen protector to not get glass in your finger.
you'll need to get a super suit to protect the camera for water
the screen gets water and it will short out the tft lcd screen that is a n opening for water t oenter,.
You may want to call gopro if you have the care or plus pkg that will get covered by the replacement program, if not then it may or may not be, and will be an option for a trade up and or discount of their choice in the amount of percentage 20-40% max.
Call gopro chat with them yuor choice.
sorry tohear and good luck
09-15-2018 05:13 AM
If you have GoPro Plus or GoPro care you can send your camera in for a replacement. You should contact the GoPro Suport Team to discus your options. https://gopro.com/help/ContactUs
09-16-2018 03:56 AM
The retailer may take it back and pass it as damaged goods but since it was wel lthought of placing in a nice small case that is well protected, you are more or less at his mercy good luck and leep us posted of what they did. Love to hear, they simply replaced the camera or offered me a refund.