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Sightseer
Posts: 2

Disappearing Photos

We hadn’t used our Hero5 in a while until today. Got home, looked at the new photos we had taken, and not long after went to go and save some of the photos. Anyway, went back into the app and the photos appear to have gone from the camera! Not only the photos from today, but a large amount of photos previously taken! The date of the last photo collection is also showing as January 2015, which is obviously wrong!
Anyone got any ideas?! Totally gutted if we have lost them.. lots of photos from a year of travel and the photos today of our baby’s first time swimming 🙁!
Nomad
Posts: 572

Re: Disappearing Photos

Did the GoPro App automatically copy them over to the device?  You may want to open the gopro app, click on media and try the "recent" or "local" tabs.  You should also remove the memory card and try viewing it directly on a PC or Laptop just in case the images are still there but not showing up (and then backup the card!).  If they are gone from the card you can also try using a simple free file recovery program like "Recuva".

Sightseer
Posts: 2

Re: Disappearing Photos

No, the app didn’t automatically copy to my device. I will try that and see, I just can’t understand how this happened.. so strange!