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Tourist
Posts: 3
Accepted Solution

Descarga de bateria gopro hero black

Hola, me compré una gopro hero black 7, tengo un problema, la cargo al 100% y al dia siguiente la encuentro sin bateria, la gopro esta actualizada y tiene una tarjeta sd sandisk de 128 gb , es normal este problema o es corresponde que me cambien el equipo?

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GoPro
Posts: 19,869

Re: Descarga de bateria gopro hero black

Hi @diegou7230

 

Though your camera is on the latest version, we recommend a manual software update as part of the troubleshooting steps.

https://gopro.com/en/us/update/hero7-black

Other users also suggest that after charging your camera fully, remove then reinsert the battery.

Let us know how it goes.

 

Thanks!

Ej

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Highlighted
GoPro
Posts: 19,869

Re: Descarga de bateria gopro hero black

Hi @diegou7230

 

Though your camera is on the latest version, we recommend a manual software update as part of the troubleshooting steps.

https://gopro.com/en/us/update/hero7-black

Other users also suggest that after charging your camera fully, remove then reinsert the battery.

Let us know how it goes.

 

Thanks!

Ej