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Tourist
Posts: 7

Dell Latitude E7250 i7 5600U - Intel Graphic 5500 - Unable to Run (superslow) HEVC ANY software

Hi Guys,

 

I need help. I just bougth the GoPro Hero 7 Black and I am doing my littless full 4k 60 frames videos but I just realize that My new laptop is not able to run the video smooth (they are running slow) 

 

I already tried all software without success:

VLC

DIVX

BSplayer

Windows Media

Movie & TV HEVC app for Windows 10

 

Update the Intel Graphics 5500 Drivers - No success.

 

I installed an application that showed me that the graphic card is not supporting HEVC. Do you think is another way to watch my videos using HEVC?

 

it seems that all the following format on the GoPro use HEVC:

1) When you are using H.264 + HEVC the following resolutions/frame rates will record in HEVC while the remaining will be h.264

 

4K 60 fps/50 fps

4K (4:3) 30, 24 fps/25 fps

2.7K 120 fps/100 fps

2.7K (4:3) 60 fps/50 fps

1440p 120 fps/100 fps

1080p 240 fps/200 fps

960p 240 fps/200 fps

 

My Laptop:

8GB DDR PC3012800 (800Mhz)

Intel HD graphics 5500

Core I7-5600U 2.60Ghz

 

 

Please let me know if you know something. I cannot find anything related to this issue for the graphic card.

Intel HEVC.2JPG.JPG
Explorer
Posts: 10,952

Re: Dell Latitude E7250 i7 5600U - Intel Graphic 5500 - Unable to Run (superslow) HEVC ANY softwar

Nomad
Posts: 250

Re: Dell Latitude E7250 i7 5600U - Intel Graphic 5500 - Unable to Run (superslow) HEVC ANY softwar

Hi mate:

 

2 cores 4 threads CPU maybe is not enough. Smooth is on my AMD Ryzen 1600 6 cores/12 threads.

Nomad
Posts: 785

Re: Dell Latitude E7250 i7 5600U - Intel Graphic 5500 - Unable to Run (superslow) HEVC ANY softwar

Unfortunately your graphics card isn't really up to spec for editing or viewing such media.  It's recommended to have a video card with at least 2GB of dedicated ram.  Use the links that danielr15 sent you and that will bring you to a page with instructions on how to convert the video to something you can use on your laptop.

Tourist
Posts: 7

Re: Dell Latitude E7250 i7 5600U - Intel Graphic 5500 - Unable to Run (superslow) HEVC ANY softwar

Thank you,
So I will need to buy a new laptop with a Graphic card. This is mad because I just bought this i7 Dell laptop 5 months ago. I was supposed to be a very good deal but I didnt count or think to buy a GoPro7 and I didnt knew about this new HEVC super compress :(

Thank you for your time!
Tourist
Posts: 7

Re: Dell Latitude E7250 i7 5600U - Intel Graphic 5500 - Unable to Run (superslow) HEVC ANY softwar

Thank you,
So I will need to buy a new laptop with a Graphic card. This is mad because I just bought this i7 Dell laptop 5 months ago. I was supposed to be a very good deal but I didn't count or think to buy a GoPro 7 and I didn't knew about this new HEVC super compress :(

Thank you for your time!
Tourist
Posts: 7

Re: Dell Latitude E7250 i7 5600U - Intel Graphic 5500 - Unable to Run (superslow) HEVC ANY softwar

Thank you,
So I will need to buy a new laptop with a Graphic card. This is mad because I just bought this i7 Dell laptop 5 months ago. I was supposed to be a very good deal but I didn't count or think to buy a Go Pro 7 and I didn't knew about this new HEVC super compress :(

Thank you for your time!
Explorer
Posts: 10,952

Re: Dell Latitude E7250 i7 5600U - Intel Graphic 5500 - Unable to Run (superslow) HEVC ANY softwar

Video editing is one of the most taxing processes on your computer. I have a pretty beefed up computer and even it can get bogged down sometimes. I've been using the Quik Mobile app more and more and have really come to like it. Once you start learning how to manipulate it, it's actually a pretty good editor. You can turn off the music, split and trim, switch to manual selection to obtain the entire clip, and combine several Quik videos together to make one larger video.