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Sightseer
Posts: 1

Deleted File After Clipping

I have just purchased a Go Pro 7 (white) and was connected via the app on my ipad.  I was watching a video and decided to use the scissor tool to clip it.  I did not get to see clipped video and now the video (both the orginal and clip) are no longer on my go pro, SD card or the app.  I have tried a data recovery using a data recovery tool and still can not find anything. Is this video completely lost? How can I find?

GoPro
Posts: 9,484

Re: Deleted File After Clipping

Hi @narelled05

 

After trimming the file, did you get an option/confirmation that the file was saved?

It is certainly not normal for files to suddenly go missing, I do recommend to reach out to the SD card manufacturer to further troubleshoot the SD card. 

 

Thanks!

Ej