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Reply
Tourist
Posts: 6

Delay Gopro Max?!

I ordered my Max on 16.10.2019. Still Not delivered to Germany til now.
Is there a delay? Called Support 5 times. Always telling ist will be shipped, but Not when.
Very strange. Whats going on?
Tourist
Posts: 5

Re: Delay Gopro Max?!

I have same issues with my order. But i placed order a bit late compared to you on 28 Oct.
As I understand gopro max went out of stock and they didn't had stock in warehouse to ship it. But today gopro said to me that the stock is back and will be shipped out soon.But i will not trust this as they gave me this reply the moment I questioned about allowing customer to buy from gopro a product which is not in stock: I doubt even god knows whats happening with gopro orders.
All you can do is to waste your time talking to customer care to hear the same reasons every single day. Gopro clearly with this new release failed to maintain minimum level of customer satisfaction. They clearly don't care about customers at the moment.
I wish gopro soon or later learn that customers are core reasons for any business and must be respected at least to a minimum level.

Anyway seeing your post I understand that i cant expect my order to be shipped until yours is shipped.
Keep a post if your luck turns good so that i can expect mine to turn good aswell
Tourist
Posts: 6

Re: Delay Gopro Max?!

I did it different now. Just placed a new Order on last Friday. And it got shipped yesterday. How strange is that, my old order from 16.10. is still pending. So i will get my Max tomorrow and i will call Gopro Service one last time to cancel my old order. Maybe this works out for you too.
Tourist
Posts: 5

Re: Delay Gopro Max?!

This is crazy...so they have been lying about out of stock, order queue amd all
Those.
Looks like somethng else is wrong
But anyway thanks a lot for your input.i will wait for few more days and place an order again if required