Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Explorer
Posts: 12,858

Re: Defect in GoPro Hero 7 Black v1.51 2.7K 30FPS No Stabilization?

@graytree76514 @toughgorge40055

The red line most certainly is present on 2.7K/30fps Superview with stabilization turned off.

559356EB6F41C7343CF2D5AF8B463E3D.jpg

559356EB6F41C7343CF2D5AF8B463E3D-01.jpeg

It can be hard to detect, depending on the background, but by cropping and playing around with the contrast and tiny, you can clearly see it coming down from the sky to the left end of the building. 

 

Hopefully this is an easy fix.

 

The good news, I guess, is it's not a case of a defective camera not working the same as others.

Highlighted
Explorer
Posts: 12,858

Re: Defect in GoPro Hero 7 Black v1.51 2.7K 30FPS No Stabilization?

[ Edited ]

@enc3ladus

It only happens in Superview. I mistakenly tested this yesterday and didn't see the line, so I thought maybe it wasn't in my camera. I double checked and realized I had filmed in Wide. Rechecking this morning in Superview revealed the red line.

Highlighted
Adventurer
Posts: 11,729

Re: Defect in GoPro Hero 7 Black v1.51 2.7K 30FPS No Stabilization?

Is this Line at the same  area of the image or simply random?

Highlighted
Nomad
Posts: 210

Re: Defect in GoPro Hero 7 Black v1.51 2.7K 30FPS No Stabilization?

Vertical, always in the same spot.   

 

Divides image into a left and a right half.   

 

It is not always red...can be a greenish-blue with other lighting and backdrop.  

Highlighted
Explorer
Posts: 12,858

Re: Defect in GoPro Hero 7 Black v1.51 2.7K 30FPS No Stabilization?

I just got done chatting with GoPro Support and this is being looked into.

Be sure to also leave feedback here https://gopro.com/feedback
Highlighted
Adventurer
Posts: 11,729

Re: Defect in GoPro Hero 7 Black v1.51 2.7K 30FPS No Stabilization?

Same spot all the time. thanks. is it  the same spot for the other uses as well that matches yours?   seeing it is   not randon on cameras?

 

Sm maybe a white paper  1 meter exactly.   if  Dam wants to test out on his three cams?

Highlighted
Explorer
Posts: 12,858

Re: Defect in GoPro Hero 7 Black v1.51 2.7K 30FPS No Stabilization?

On a mini vacation and only have the one right now, but it is in the middle of my video as well. Pretty sure it's just a parameter issue where the precessor is matching two halves of the image from the sensor. Hopefully it's not an inherent issue with the Sony Sensor.
Highlighted
Adventurer
Posts: 11,729

Re: Defect in GoPro Hero 7 Black v1.51 2.7K 30FPS No Stabilization?

thank you enjoy your mini time off.