08-13-2021 01:53 AM
Dead pixel[ New ]
Dear Sir/ Madam,
March this year I bought the GoPro Hero 9 bundle, and after this I have used the camera a few times before we go on vacation.
However, I noticed during the previous use that I already have a dead pixel on the back of my gopro (on the main screen). This cant be the quality that GoPro stands for, can it?
Will there be a solution to this?
08-13-2021 10:01 AM
Re: Dead pixel[ New ]
Do you have Protune on? What are the settings used?
See if re-flashing the software will help. Please follow the steps on https://gopro.com/en/us/update/hero9-black
Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs