09-20-2019 10:05 AM
I recently crashed the gopro on a hard to soft compound area and the gopro failed to turn on afterwards.
I have done the steps according to this site : https://gopro.com/help/articles/solutions_troubleshooting/hero7-will-not-power-on but unfortunately no visible can be seen from the camera anymore.
Since my local warranty distributor wouldn't accept exchanges because of some aesthetic damages, I've decided to see if I could make self-repairs on the camera. So far, I don't see any loose pin connections (at the time of opening the front face-plate) but I would like to get inputs from GoPro to see if there are steps I may take or try at least.
09-20-2019 12:05 PM
GoPro does not have repair options.
You may reach out to our Support Team to see what we can do to extend our help regarding the situation.
They are available by phone or chat through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.