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Tourist
Posts: 4

Datenübertragung/Problem/Speicherplatz

[ New ]

Hallo, bei der Datenübertragung mit der GOPRO7 auf meinen Mac via USB erscheint "Speicherplatz freigeben".

Ich habe über 300GB Platz auf der Festplatt. Weiß jemand was da los ist?

Vielen Dank im vorraus,

Chris


Accepted Solutions
GoPro
Posts: 18,313

Re: Datenübertragung/Problem/Speicherplatz

[ New ]

Hello, @christosky. When you installed Quik for desktop, did you customize or change the storage folder location? If so, will you be able to trace which folder has been made as Quik's storage folder? See if that folder may be in a drive that's full. By default, the storage folder (import location) for Mac at /Users/<YourUserName>/Pictures/GoPro .

View solution in original post


All Replies
GoPro
Posts: 24,297

Re: Datenübertragung/Problem/Speicherplatz

[ New ]

Hi @christosky

 

Does the same happen if you use an SD card adapter to view/transfer the files?

 

 

Thanks!

Ej

 

Tourist
Posts: 4

Re: Datenübertragung/Problem/Speicherplatz

[ New ]

Hey Ej, thanks that you did care of my problem.

First, the Gopro ist in my hand for a few weeks, so i am new in that tool.

I did already with a card reader some shots to the Mac.

If i try to use the camera with USB to the Mac, it ask me to free

more space ....?!?

 

GoPro
Posts: 24,297

Re: Datenübertragung/Problem/Speicherplatz

[ New ]

Hi @christosky

 

Would you be able to share a screenshot of the error you are getting?

 

Also, to confirm, uploading using the SD card adapter works fine?

 

 

Thanks!

Ej

Tourist
Posts: 4

Re: Datenübertragung/Problem/Speicherplatz

[ New ]

Hello Friend, just send you the screenshot, it's Geman language. It says_ free more space from your

hard drive......

 

Thanks for helping me,

Christo

Bildschirmfoto 2020-04-18 um 12.23.30.png
Tourist
Posts: 4

Re: Datenübertragung/Problem/Speicherplatz

[ New ]

...and- the card reader is new/Hama/works alright...

 

GoPro
Posts: 18,313

Re: Datenübertragung/Problem/Speicherplatz

[ New ]

Hello, @christosky. When you installed Quik for desktop, did you customize or change the storage folder location? If so, will you be able to trace which folder has been made as Quik's storage folder? See if that folder may be in a drive that's full. By default, the storage folder (import location) for Mac at /Users/<YourUserName>/Pictures/GoPro .