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Sightseer
Posts: 1

Damaged rubber around lens cap

[ New ]

Hello

 

When removing the lens cover from my GoPro Hero 7 Black, the rubber gets damaged each time. I am never able to remove the lens cover without damaging the rubber part.

 

I was wondering what I can do about this, is a repair needed or is it not a problem when this part is damaged? Can I just put some glue at these parts? Is the camera still waterproof when the rubber gets damaged around the lens?

 

 

Here are two pictures of the damage:

IMG_20190924_155422.jpg

 

IMG_20190924_155334.jpg

IMG_20190924_155422.jpg

Accepted Solutions
GoPro
Posts: 28,608

Re: Damaged rubber around lens cap

[ New ]

Hi @mrshala

 

Let our Support Team check on this further.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs

Please have your camera's serial number and proof of purchase ready.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 28,608

Re: Damaged rubber around lens cap

[ New ]

Hi @mrshala

 

Let our Support Team check on this further.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs

Please have your camera's serial number and proof of purchase ready.

 

Thanks!

Ej