08-18-2020 06:37 AM
DISSATISFIED[ New ]
I have paid £49.99 for the gopro plus account - this is supposed to get me help whenever I need it.. Despite loging in - & requesting a call back Im not getting any help whatsoever!!!!!!!!
I would like gopro to phone me - I'm logged in so you should be able to contact me
I feel I have been sold this product under false pretences
VERY unhappy customer
08-18-2020 06:45 AM - edited 08-18-2020 06:47 AM
Re: DISSATISFIED[ New ]
if you went to Disney world and one employer showed up, on the Most busiest day, this is exactly what is happening
the Pademic no one sees, thinks all business's run at Full cap, that gopro has 1000 staff. sitting on 500 lines and 500 pcs.
they are understaff, dealing with the crises, 5 people at work downsized, undr the weatehr working fro home, think not. per gopro words not mine'
Hello, @. Our Support team will be able to help.
To connect with them, visit https://gopro.com/help/ContactUs . Once there, select
"Contact Us" and proceed with either chat or a callback request. Should you encounter
any issue scheduling a callback or a live chat, please ensure that you are not blocking
cookies and have your pop-up blocker disabled. Our team is currently working through a
high volume of contacts so our response time may be slightly longer than usual. Rest
assured, we'll follow up with you as soon as possible.Alternatively,
you may get in touch with the seller (if not GoPro directly) for a
faster turn around on an exchange. Thanks
Yeah makes sense to me they are just making exscuses.