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Tourist
Posts: 3

DEMORA EN RECONOCIMIENTO MEMORIA SD

Hola tengo una GoPro Hero 7 White

 

Cuando enciendo la camara con la función de video rápido, esta tarda aproximadamente 5 segundos para reconocer la memoria e iniciar el respectivo video. Esto me genera inconvencientes para capturar momentos espontáneos de manera inmediata al encender la camara. 

 

Quisiera verificar con ustedes si esto es un problema de mi dispositivo o si es parte del funcionamiento normal de este modelo. 

 

También quisiera saber la duración de la batería, ya que he notado que se agota más rápido de lo normal. 

 

Gracias! 

Captura.PNG
GoPro
Posts: 9,479

Re: DEMORA EN RECONOCIMIENTO MEMORIA SD

Hi @vencedorcr

 

Sorry for any troubles caused.

QuikCapture  should start within 2-3 seconds.

 

Please note that if it is the first QuikCapture taken it will show the GoPro start up screen.

The succeeding recordings should start within 2-3 seconds.

 

 

Thanks!

Ej

 

 

 

Tourist
Posts: 3

Re: DEMORA EN RECONOCIMIENTO MEMORIA SD

Gracias por responder!

 

Solo me queda una duda: Es normal que siempre que enciendo mi camara muestre un anuncio "memoria SD ocupada" y que su icono aparezca en rojo y con un X? Adjunto fotografía para más claridad. 

 

 

Captura.PNG
GoPro
Posts: 9,479

Re: DEMORA EN RECONOCIMIENTO MEMORIA SD

Hi @vencedorcr

 

The SD card should register as soon as the recording starts.

What SD card are you using?

Please make sure it's one from this list.

 

See if formatting the card  directly on the camera will make a difference. See Formatting an SD Card With HERO7

Please make sure to save any important file before proceeding.

 

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 3

Re: DEMORA EN RECONOCIMIENTO MEMORIA SD

[ Edited ]

Hola! 

 

La tarjeta SD es una SanDisk Extreme UHS-I 32 GB, que aparece en el listado recomendado por la marca. Ya probé formateando la memoria directamente desde la camara, incluso, pedí al proveedor que me cambiara la SD por una nueva pero sigue presentándose la misma anomalía. 

 

Gracias! 

GoPro
Posts: 7,853

Re: DEMORA EN RECONOCIMIENTO MEMORIA SD

Hello @vencedorcr

 

Good to know that you have a recommended SD card. Instead of formatting in the camera, try a full format on the SD card following the steps detailed here. Choose full format not quick. Then manually update the camera to clear out any possible issue associated with the current installation. The steps below will guide you through the process: 

  1. Go to the Update page and choose your HERO7 camera.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that the SD card is formatted prior to the process. Let us know how it works out. Thanks!

Explorer
Posts: 11,629

Re: DEMORA EN RECONOCIMIENTO MEMORIA SD

The HERO7 White/Silver, if your camera has been off for awhile, it will take a little longer to power up and start recording. If you are going to be using Quick Capture, it's a good idea to turn the camera on using the side Mode button and take your first video by using the top Shutter button. Once you have recorded the first video, you should be able to use Quick Capture without issues.