Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 2

Cyber Monday

Tried purchasing Hero 8 Black. But the website was down and did not take my payment. I tried purchsing it on 3 different devices but no luck. I tried contacting suppport but the lines & chat services were closed at the time. (24 hours????) This was the worst experience ever. I was really excited to get the Hero 8 but gained nothing but frustration. I called the next morning but customer service wasn't helpful. Pretty much said that I'm no longer able to get that promotion. Go figure.


Don't purchase through GoPro. Might be better off purchsing it through another party like Amazon.