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Sightseer
Posts: 1
Accepted Solution

Crashed Gopro8 and No connection with APP

In My Gopro Hero 8 when i search to connect with the App (S9+) i lost the video signal and sometimes the Camera Crashed after this

I request Support, Thanks!

 

I use Sandisk Extreme Pro SD and the original Battery;

The device is Samsung S9 Plus;

Are Active Wifi, Bluethooth and GPS

I have upgrade my cam at the 1.50 Version.

Error on APP


Accepted Solutions
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GoPro Community Manager
Posts: 7,389

Re: Crashed Gopro8 and No connection with APP

If you've tried all of the steps at https://gopro.com/help/articles/block/How-to-Pair-the-Camera-with-the-GoPro-App and can't connect, our team at https://gopro.com/help/ContactUs may be able to help you do some additional troubleshooting.

View solution in original post


All Replies
Highlighted
GoPro Community Manager
Posts: 7,389

Re: Crashed Gopro8 and No connection with APP

If you've tried all of the steps at https://gopro.com/help/articles/block/How-to-Pair-the-Camera-with-the-GoPro-App and can't connect, our team at https://gopro.com/help/ContactUs may be able to help you do some additional troubleshooting.