06-10-2019 06:59 PM
06-11-2019 04:36 AM
Accidents do happen and the warranty will cover certain things. if one can find the info of warranty see below or see link
the sentence here says: not covered in bold. so what you may do is take a photo get the bill of sale and call or chat to a CSA and see what they can determine. As I read the warranty myself again I still call GoPro and they may simply under a good faith act replace with no question and make you a Cusomer?
I the next time take the gloves off and not push dead center on glass always the edging on the camera, the strongest spot deadcenter is the weakest area.
GoPro products and accessories are guaranteed against manufacturing defects one (1) year from the original date of purchase. GoPro's sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at GoPro's sole discretion. Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, condition or other liability even though the defect or loss is caused by negligence or other fault. Damage resulting from use, accident, or normal wear and tear is not covered by this or any warranty. GoPro assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product. In no event shall GoPro be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts. Because of possible user resealing error, this product is not warrantied against waterhousing leakage or any resulting damage. Please review and follow the instructions carefully when sealing the waterhousings! Returns or replacements of parts and/or products may be subject to shipping, handling, replacement and/or restocking fees.
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06-11-2019 07:51 AM