Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 6

Cracked Lens Cover

Finished a motorcycle ride today and noticed the glass protecting the lens on my Hero Black 5 is broken. A road rock must have hit it.
What are my options for getting it replaced? Will it still be waterproof?
Tracy
Highlighted
Tourist
Posts: 6

Re: Cracked Lens Cover

 
Adventurer
Posts: 11,242

Re: Cracked Lens Cover

you may contact gopro.com/contactus it is located on the website under that Icon known as a headset  Speak or chat wit ha rep, have a photo, your bill of sale and they be very pleased  to help you out.   in the mean time you can  go watch a video on how to remove the protector and replace wit ha new one, they are replacable. and the camera is still waterproof without it in a way. I would want the lens protector on   for my added protection.

 

 Amazon as well as this site has the covers. Hero 5, 6, and 7 ar the same except the color is different on the 7.

 

or visit your local BB bestbuy  walmart or target if they have one in stock.

Tourist
Posts: 6

Re: Cracked Lens Cover

I received the lens protector cover yesterday. Perfect!

Duh! I didn't think to search youtube for help too.

Thanks.

Tracy

Tourist
Posts: 4

Re: Cracked Lens Cover

By any chance did you find out whether it was waterproof with the cracked lens?
Tourist
Posts: 6

Re: Cracked Lens Cover

I did. The camera is waterproof without the lens protector.