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12-25-2019 08:27 AM
Corrupted video purple and green
[ New ]Solved! Go to Solution.
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12-26-2019 10:00 AM
Re: Corrupted video purple and green
[ New ]Hi @alekoukos
We'd like to look into this further.
Please reach out to our Support Team.
You may submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat conversation with one of our representatives.
Please let them know of the troubleshooting steps taken.
Thanks!
Ej
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12-25-2019 09:12 AM
Re: Corrupted video purple and green
[ New ]Did you format the memory card in the GoPro before use?
Have you updated the GoPro to the latest Firmware?
If the problem persists, try using a different memory card and see if it improves things, it's possible that the card may be defective.
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12-26-2019 05:34 AM
Re: Corrupted video purple and green
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12-26-2019 10:00 AM
Re: Corrupted video purple and green
[ New ]Hi @alekoukos
We'd like to look into this further.
Please reach out to our Support Team.
You may submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat conversation with one of our representatives.
Please let them know of the troubleshooting steps taken.
Thanks!
Ej