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Sightseer
Posts: 1
Accepted Solution

Contraseña wifi

Hola compré una gopro hero 3 plus de segunda mano el antiguo dueño no recuerda la contraseña del wifi y no es la de serie ya que lo e probado y tiene otro nombre en la gopro e seguido paso por paso todo lo que indica en la web muchas veces ya y no hay manera de solucionarlo alguien me puede ayudar?

Accepted Solutions
GoPro
Posts: 10,671

Re: Contraseña wifi

 

Hi @xaviiab

 

The Wi-Fi information of the camera needs to be reset first. Follow this link to get the camera updated manually. 

 

Once the reset is done, please proceed with the pairing process again. Make sure that the app is on the latest version as well.

 

Let us know how it goes.

You can also contact our Support Team for further assistance. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

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All Replies
GoPro
Posts: 10,671

Re: Contraseña wifi

 

Hi @xaviiab

 

The Wi-Fi information of the camera needs to be reset first. Follow this link to get the camera updated manually. 

 

Once the reset is done, please proceed with the pairing process again. Make sure that the app is on the latest version as well.

 

Let us know how it goes.

You can also contact our Support Team for further assistance. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej