Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Connexion hs

[ New ]

Bonjour je rencontre un problème de connection avec ma go pro depuis 2 jours .

Impossible de me connecter avec ma tablette ou mon téléphone sur l application go pro..

Du coup je ne peux pas utiliser pleinement ma go pro c'est tres embetant..

Pourriez vous sil vous plait me recontacter ou me faire parvenir une procedure en Français?

Car je ne trouve de procedure qu'en anglais..

Car visiblement cest un probleme recurrent

Mon numero de telephone 06.42.47.79.77

Merci par avance de votre reponse rapide

Cédric  Robinet

 

Screenshot_20200417-101833_GoPro.jpg

Accepted Solutions
GoPro
Posts: 15,205

Re: Connexion hs

[ New ]

@heroicstok42100, there are some troubleshooting suggestions here -- https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem. If the issue persists after going through the suggested troubleshooting steps, our Support team at https://gopro.com/help/ContactUs will be able to assist you further.

View solution in original post


All Replies
GoPro
Posts: 15,205

Re: Connexion hs

[ New ]

@heroicstok42100, there are some troubleshooting suggestions here -- https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem. If the issue persists after going through the suggested troubleshooting steps, our Support team at https://gopro.com/help/ContactUs will be able to assist you further.