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Tourist
Posts: 1
Accepted Solution

Connessione con app

Non riesco a collegare la GoPro con l'applicazione sul mio iPhone, la camera non viene rilevata, ho provato diverse volte a resettare la camera e le impostazioni ma non ho avuto risultati, dall'applicazione non viene rilevata alcuna fotocamera, ho provato anche con un altro telefono Android e ho avuto gli stessi risultati.

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GoPro
Posts: 15,900

Re: Connessione con app

Hi @nobleexper4156

 

Sorry to hear you're having issues. Try resetting the Wi-Fi and Bluetooth connections between your camera and the app, reset the Wi-Fi on your GoPro, then re-pair the two.

You may check - https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin... for reference.

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!
Ej

 

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Highlighted
GoPro
Posts: 15,900

Re: Connessione con app

Hi @nobleexper4156

 

Sorry to hear you're having issues. Try resetting the Wi-Fi and Bluetooth connections between your camera and the app, reset the Wi-Fi on your GoPro, then re-pair the two.

You may check - https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin... for reference.

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!
Ej