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Sightseer
Posts: 1
Accepted Solution

Connection

I got a new phone and downloaded the app and now I can’t get my hero session 4 to connect to the WiFi or the app. And I can’t get it to pull up the WiFi reset. I need help

Accepted Solutions
GoPro
Posts: 3,924

Re: Connection

Hey @boldpike21074,

 

I am sorry to hear you are having some trouble getting that camera connected. I would give these steps a try and lets see how it goes!

 

https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Let us know how it goes.

 

Best,

Ryan 

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Connection

Hey @boldpike21074,

 

I am sorry to hear you are having some trouble getting that camera connected. I would give these steps a try and lets see how it goes!

 

https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Let us know how it goes.

 

Best,

Ryan