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Sightseer
Posts: 1
Accepted Solution

Connection to the computer

Dear Support Team, my GoPro Hero5 Black does not connect to the computer. I want to use the Quick App to drag the videos and photos to the computer. I follow the procedure given in the quick app. What can this be? Thank you in advance. best regards Danos


Accepted Solutions
GoPro
Posts: 10,106

Re: Connection to the computer

 

Hi @bravemesa31811

 

What OS are you using?

Are there any errors?

Please check if your computer meets the minimum system requirements.

You may also check :How to Import Camera Files to a Computer - Windows 10

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 10,106

Re: Connection to the computer

 

Hi @bravemesa31811

 

What OS are you using?

Are there any errors?

Please check if your computer meets the minimum system requirements.

You may also check :How to Import Camera Files to a Computer - Windows 10

 

Let us know how it goes.

 

Thanks!

Ej