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Tourist
Posts: 3

Connection problem with Hero 7

[ New ]

I cannot connect my android phone to our Hero 7 Black.  Every time I try the phone and camera see each other, but I get and error message.  "Something came up.  The application has cancelled the request to choose a device."


Accepted Solutions
Tourist
Posts: 3

Re: Connection problem with Hero 7

[ New ]

Sorry.  I am using a Samsung G8 ThinQ...

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GoPro
Posts: 30,862

Re: Connection problem with Hero 7

[ New ]

Hi @ronaldb106

 

What phone are you using? Do you have the latest version of the GoPro App?

Try manually connecting to the camera's WiFi network.

Send the app to the background and manually connect to the camera from your phone’s WiFi settings. You can find the password by putting the camera in pairing mode, then tapping the Info button on the camera.

 

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 3

Re: Connection problem with Hero 7

[ New ]

I took three or four attempts, but I did finally get it to connect.  A little more guidance on finding the password would have been helpful.  Either way, I am grateful for the assistance.

Tourist
Posts: 3

Re: Connection problem with Hero 7

[ New ]

Sorry.  I am using a Samsung G8 ThinQ...