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%3CLINGO-SUB%20id%3D%22lingo-sub-179986%22%20slang%3D%22en-US%22%3EConnecting%20Hero%204%20to%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-179986%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20trying%20to%20connect%20my%20GoPro%20Hero%204%20to%20the%20GoPro%20app%20on%20my%20Samsung%20phone.%20There's%20a%20point%20in%20the%20process%20where%20it%20asks%20for%20a%20password.%20I%20have%20a%20password%20I%20created%20for%20GoPro%20a%20couple%20of%20years%20go%2C%20but%20that%20doesn't%20work.%20There's%20no%20option%20to%20change%20the%20password%2C%20so%20where%20do%20I%20go%20from%20here%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-179986%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-180026%22%20slang%3D%22en-US%22%3ERe%3A%20Connecting%20Hero%204%20to%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-180026%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F62365%22%3E%40reddawn42464%3C%2Fa%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20the%20steps%20on%20this%20article%20guide%20you%20in%20changing%20the%20camera%20name%20and%20password.%20Once%20on%20the%20page%2C%20make%20sure%20to%20select%20the%20correct%20camera%20model.%20When%20you%20connect%20the%20camera%20to%20the%20phone%20(via%20GoPro%20App)%20after%20resetting%20the%20Wi-Fi%20name%20and%20password%2C%20you%20will%26nbsp%3Binitially%20use%20the%20default%20password%20%22goprohero%22%20to%20connect%2C%20then%20you%20will%20be%20given%20an%20option%20to%20put%20in%20a%26nbsp%3Bpersonalized%20name%20and%20password%20for%20the%20camera.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20if%20this%20helps%20resolve%20the%20issue.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Connecting Hero 4 to app

I'm trying to connect my GoPro Hero 4 to the GoPro app on my Samsung phone. There's a point in the process where it asks for a password. I have a password I created for GoPro a couple of years go, but that doesn't work. There's no option to change the password, so where do I go from here? 


Accepted Solutions
GoPro
Posts: 8,225

Re: Connecting Hero 4 to app

Hello @reddawn42464

 

Let the steps on this article guide you in changing the camera name and password. Once on the page, make sure to select the correct camera model. When you connect the camera to the phone (via GoPro App) after resetting the Wi-Fi name and password, you will initially use the default password "goprohero" to connect, then you will be given an option to put in a personalized name and password for the camera. 

 

Let us know if this helps resolve the issue. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 8,225

Re: Connecting Hero 4 to app

Hello @reddawn42464

 

Let the steps on this article guide you in changing the camera name and password. Once on the page, make sure to select the correct camera model. When you connect the camera to the phone (via GoPro App) after resetting the Wi-Fi name and password, you will initially use the default password "goprohero" to connect, then you will be given an option to put in a personalized name and password for the camera. 

 

Let us know if this helps resolve the issue. 

 

Thanks, 
Marius