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Sightseer
Posts: 1
Accepted Solution

Congelamento da tela / screen freezes

Quase toda vez que uso a câmera, durante o uso normal, a tela congela, a câmera para de funcionar e nada responde. Não é possível nem mesmo desligá-la para assim reinciar seu sistema. A tela fica congelada em um 'frame' ou foto e o unico modo de ela voltar ao normal é aguardar longas horas até ela desligar por falta de energia quando acaba a bateria. 

Ela é assim desde o primeiro uso. A camera está na garantia. Como posso trocá-la por uma sem defeito de fábrica?

 

Almost everytime I use the camera, during its regular use, the screen freezes, the camera stops working and there's no feedback. It's not possible even to turn ir off to restart its system. The screen freezes in a frame or photo and the only way the camera comes back to normal is when you wait long hours for it to turn off when the batery dies. 
The cam has been like this since its firts use. How can I trade it for one without factory deffects?


Accepted Solutions
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Nomad
Posts: 2,844

Re: Congelamento da tela / screen freezes

To turn off your camera when it freezes, try holding down the power button for 10 seconds.

 

Have you tried updating your camera firmware and using a different SD card?  Most freeze issues are caused by faulty SD cards.

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Highlighted
Nomad
Posts: 2,844

Re: Congelamento da tela / screen freezes

To turn off your camera when it freezes, try holding down the power button for 10 seconds.

 

Have you tried updating your camera firmware and using a different SD card?  Most freeze issues are caused by faulty SD cards.