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%3CLINGO-SUB%20id%3D%22lingo-sub-34484%22%20slang%3D%22en-US%22%3EConfirmation%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-34484%22%20slang%3D%22en-US%22%3E%3CP%3ECan%20you%20please%20check%20if%20i%20have%20a%20genuine%20go%20pro%3F%20This%20is%20just%20a%20gift%2C%20and%20i%20wanna%20know%20if%20its%20original%2C%20this%20is%20the%20serial%20number%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-34484%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-34486%22%20slang%3D%22en-US%22%3ERe%3A%20Confirmation%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-34486%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20posting%20your%20serial%20number!%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Confirmation

[ Edited ]

Can you please check if i have a genuine go pro? This is just a gift, and i wanna know if its original, this is the serial number 


Accepted Solutions
GoPro Community Manager
Posts: 5,850

Re: Confirmation

@ansherina - There's no need to post your serial number, so I've edited it out. If you go to https://gopro.com/update/hero5 and start the manual update process (at the bottom of the page), it will ask you to input you serial number. If the number is accepted, the number is legit.

 

More importantly though, are there any concerns you have that make you think the camera may not be authentic? You might see some copycat cameras, but seeing one with GoPro branding and our functionality on them is going to be very rare.

 

Thanks,

Jeff

View solution in original post


All Replies
Nomad
Posts: 583

Re: Confirmation

Thanks for posting your serial number!

Nomad
Posts: 583

Re: Confirmation

[ Edited ]

In case this is a genuine one people can now use it for producing fakes!

GoPro Community Manager
Posts: 5,850

Re: Confirmation

@ansherina - There's no need to post your serial number, so I've edited it out. If you go to https://gopro.com/update/hero5 and start the manual update process (at the bottom of the page), it will ask you to input you serial number. If the number is accepted, the number is legit.

 

More importantly though, are there any concerns you have that make you think the camera may not be authentic? You might see some copycat cameras, but seeing one with GoPro branding and our functionality on them is going to be very rare.

 

Thanks,

Jeff