Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Conectar wifi hero3 white

Tengo una gopro hero3 white pero ya tenía configurada una wifi y no logro conectarme con la app ya que me pide contraseña y no la tengo, que puedo hacer?


Accepted Solutions
Highlighted
GoPro
Posts: 5,894

Re: Conectar wifi hero3 white

Hi @rockyapex2535,

 

You can create new camera name and Wi-Fi Password by visiting this website; www.gopro.com/update

 

Just choose your camera model and select update your camera manually. 

After that type in your camera's serial number and email address.

From there just follow the steps that will given until you reach the point wherein you can now create a new camera name and password. 

Download the file. 

 

Reformat your SD card and then extract the file. 

Copy the UPDATE folder to your SD card and insert the SD card to your camera.

Turn on your camera and your password should be updated. 

 

If you need assistance you may get in touch with a GoPro Customer Service representative via phone or chat: https://gopro.com/help/ContactUs

Regards,

-Jay 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 5,894

Re: Conectar wifi hero3 white

Hi @rockyapex2535,

 

You can create new camera name and Wi-Fi Password by visiting this website; www.gopro.com/update

 

Just choose your camera model and select update your camera manually. 

After that type in your camera's serial number and email address.

From there just follow the steps that will given until you reach the point wherein you can now create a new camera name and password. 

Download the file. 

 

Reformat your SD card and then extract the file. 

Copy the UPDATE folder to your SD card and insert the SD card to your camera.

Turn on your camera and your password should be updated. 

 

If you need assistance you may get in touch with a GoPro Customer Service representative via phone or chat: https://gopro.com/help/ContactUs

Regards,

-Jay