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Reply
Tourist
Posts: 6

Re: Concerning gap in side door !?!

Not sure. There is definitely a gap on the exterior but I feel as though the rubber casing itself is fitting snugly over the cable ports. I think I should order a new side order regardless.

IMG_1167.JPG
Tourist
Posts: 6

Re: Concerning gap in side door !?!

[ Edited ]

Will GoPro Support provide me with a new side door even though I purchased it refurbished? Also there is some damage to the rubber casing on side of the square casing. I think this is a risk.

IMG_1166.JPG
Adventurer
Posts: 7,836

Re: Concerning gap in side door !?!

If you purchased from gopro.com Yes, if you purchased outside of gopro they better it hasa a one year warranty.  replacements is what they do best when under a warranty plan

Highlighted
Tourist
Posts: 6

Re: Concerning gap in side door !?!

I see. thanks so much