Computer does not recognise my go pro (hero 4 silver) when trying to download photos

[blpratt]

Read "this is a little embarrassing" switched USB cable, and my problem is solved.

[grandvista12514]

Hi, having the same problem here.. I connected my HERO4 with the cable given to my ACER laptop.. There's red light but not like usual, there's no USB logo appear.. I left it for few minutes and it did charging.. Had transfering and editing before.. Goes well only ths time 😪

[masonk45]

I experienced the same issue.  I did not realize I was trying to use the cord which came with my battery charging unit rather than the cord that came with the GoPro.  As soon as I used the cord that came with my GoPro the computer instantly recognized the camera and I moved files with ease.  It took me months to figure this out...

[billyomorris]

WOW! Don't feel embarassed the same thing just happened to me! I know a lot of people never reply once they get their fix, so thanks so much for actually answering back