No, although this subject sounds resolved because the last poster found a problem with his cable, the problem is Not really resolved. It seems that after all this time, GoPro has Not stepped up to actually resolve this. When I contact them, they get back to me, ever so politely, may I add, but only with the same stuff they have on this Support Hub.
Mine is the same way, there is something amiss with the GoPro cameras not correctly giving the USB info that the computer needs to recognize it. It's not the wire is bad, but of course It could be bad sometimes, not just trying something is Not a solution. That is why they cop out at the end, "On well, just remove the card to get the data".
Very disappointed with this balony from GoPro. Why do they think we are so dumb?
Youv'e even sent me a new camera free that had just pasted it's warranty. Very nice and polite = yes. But when get same results with your new replacement camera, different cables, different cards that all work fine connected directly in, different computers, with different Windows versions, it Is Nothing else but poor techincal expertise that is the root of the problem. Come on GoPro, own up to the fact that your camera by itself is Great, but completely unusable connecting to a computer.
Disappointed customer.
