09-15-2017 11:48 AM
09-23-2017 01:39 AM
I experienced the same issue. I did not realize I was trying to use the cord which came with my battery charging unit rather than the cord that came with the GoPro. As soon as I used the cord that came with my GoPro the computer instantly recognized the camera and I moved files with ease. It took me months to figure this out...
05-11-2018 12:59 PM
WOW! Don't feel embarassed the same thing just happened to me! I know a lot of people never reply once they get their fix, so thanks so much for actually answering back