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Sightseer
Posts: 1

Commercial Invoice Required For Custom Clearance - Saudi Arabia

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Hi,

 

I purchase Gopro Hero 8 last October 23, 2019. I tracked my shipment to UPS online and there is message saying that "Clearance Information Required". I phone UPS and they are asking me to contact GoPro and ask to provide Commercial Invoice.

 

Can you help me to sort it out.

 

UPS Screen shot message also attached.

 

My Invoice number NA6003420193

My Order number 41363103

 

Thanks,

Jeffrey

 

 

 

Screen Shot 2019-10-27 at 19.38.24.png

Accepted Solutions
GoPro
Posts: 21,087

Re: Commercial Invoice Required For Custom Clearance - Saudi Arabia

[ New ]

Hello @kh00lazz. It would be best to get in touch with our Support team. You may reach them by phone or chat through https://gopro.com/help/ContactUs .

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GoPro
Posts: 21,087

Re: Commercial Invoice Required For Custom Clearance - Saudi Arabia

[ New ]

Hello @kh00lazz. It would be best to get in touch with our Support team. You may reach them by phone or chat through https://gopro.com/help/ContactUs .