Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 2

Choppy video on gopro

Hi,

 

I am currently on a snowboard trip using a new Go Pro Hero 7. I used the Go Pro for the first 4 days and had no issues. Right now, when im uploading the footage on my computer, the video playback is very choppy. When I am watching the videos on the gopro screen, there is no lag/choppy videos.

 

There’s no changes made since my first day on the trip. Same computer, same micro SD card, same everything. The videos from day 1-4 when played back on my computer have no issues at all (same settings used 4:3, 2,7k 60 fps).

 

How can I save my footage?

Highlighted
Sightseer
Posts: 2

Re: Choppy video on gopro

More info:

 

After recording, when the video is imported on my computer, I click get info (on my mac), I do not get the video information (ex: codec, resolution). I used 2 different sd card.

 

I am on High Sierra 10.13.6

Highlighted
GoPro
Posts: 19,720

Re: Choppy video on gopro

 

Hi @mattyowsky

 

What are the SD cards used?

 

Please go over the information on this article: How to Correct Choppy or Broken Up Playback

 

Thanks!
Ej