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Tourist
Posts: 1

Checkout and FAM25 code issues on shop.gopro

Hello. I have a problem with proceeding a FAMily 25% discount code. I added hero6 to cart, then hit checkout, then added FAM25 code and it was applied. When i filled up delivery info and hit NEXT STEP, everything got back and there was no code applied anymore. It said INVALID CODE for all of 5 codes i got to email. There’s no way to apply any other codes and now is everything in full price with no discount. Could someone help me out with this problem please ? How am i able to solve this ? This FAM25 offer ends 15th December. Thank you!

GoPro
Posts: 3,924

Re: Checkout and FAM25 code issues on shop.gopro

Hey @davidpk68,

 

If you get in touch with our Sales Team they should be able to get that squared away! https://gopro.com/help/ContactUs

 

Best,

Ryan

Sightseer
Posts: 1

Re: Checkout and FAM25 code issues on shop.gopro

Not sure why, code is not working for me either!! I am calling customer service and ask whats up!