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Tourist
Posts: 5

Chat Support...rubbish

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I'm trying to get an answer to a question on the live chat... I'm assuming I'm talking to a very confused BOT..

This is so insulting.. using bots for chat support to me means you really don't give a sh*t about your customers.

 

I'm more confused after talking to the bot then I was before!

GoPro
Posts: 19,164

Re: Chat Support...rubbish

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Hello @paulm75766 . What seems to be the issue? How may we help?

Tourist
Posts: 5

Order Question

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Hi Can you check if an order is ok for me. When i check order status there is nothing found?

GoPro
Posts: 6,097

Re: Order Question

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Hi @paulm75766,

 

May I know how did you access live chat option?

 

Please make sure to contact them using GoPro's website: https://gopro.com/help/ContactUs

Make sure that your country or language is set to English US. 

 

 

Please let us know how it goes. 

 

Regards,

-Jay