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Sightseer
Posts: 2
Accepted Solution

Charging

I just purchased the new GoPro Hero 5 black and I am unable to charge the battery. I'm using the USB charger that came with the camera. Any pointers

Accepted Solutions
Hiker
Posts: 6

Re: Charging

Hello!!! i had some problems about charging. well you need see the amperage. i find this article.. bellow you can see.

 

 
 
 
 
How to Charge Your HERO5 Black
What are you trying to do?
Charge the HERO5 Black camera.
Where does it apply?
  • HERO5 Black
How to do it
The following instructions outline the recommended charging method for your HERO5 Black. 

To charge your HERO5 Black, use the USB-C cable that was provided with your camera, along with a USB wall charger or computer USB port.
  1. Ensure that the Connections setting is off (Wi-Fi, Bluetooth, Auto Upload), and power off the camera.
  2. Hold down the Latch Release button on the side door, then slide the door open.
  3. Connect the camera to a USB wall charger that outputs 5V 2A (ideal), or 5V 1A (minimum). NOTE: Charging times may vary based on the charger and its output.
  4. Alternatively, you can connect the camera to the USB port on a computer. For the fastest results while using a computer USB port, try to use a port on the back of a desktop computer. If using a laptop computer, please ensure that it is connected to wall power for the duration of the camera charging process.
  5. The camera status light turns on during charging and turns off when charging is complete.
From a completely depleted battery, it can take about 2 hours using a USB wall charger or about 4 hours if a computer USB port is used. The Supercharger allows the camera to charge up to 20% faster. 
 
 
 

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All Replies
GoPro Community Manager
Posts: 5,862

Re: Charging

@redpike47524 - Are you plugging the camera into a computer or into a wall plug? If it's a wall plug, what charger plug are you using?

 

Jeff

Sightseer
Posts: 2

Re: Charging

I'm using an iPhone wall charger
Adventurer
Posts: 10,223

Re: Charging

Brand new camera. no one knows if you got FW 1.02 factory so in order to see it really chargings . plug in look UNDER the camera there is a LED. Stupid place to have a charger light.  GoPro corrected in FW 1.20 so if you are not updated  to FW 1.57 , no between firmware's? 

 

If no light is lit then press the mode for ten seconds. see again. take out cable plug it takes 20 seconds to see it?

 

1 you may se the back light flicker  a fast second and go away. then  stay solid.

 

  report back. if you're still with troubles

 

Hiker
Posts: 6

Re: Charging

Hello!!! i had some problems about charging. well you need see the amperage. i find this article.. bellow you can see.

 

 
 
 
 
How to Charge Your HERO5 Black
What are you trying to do?
Charge the HERO5 Black camera.
Where does it apply?
  • HERO5 Black
How to do it
The following instructions outline the recommended charging method for your HERO5 Black. 

To charge your HERO5 Black, use the USB-C cable that was provided with your camera, along with a USB wall charger or computer USB port.
  1. Ensure that the Connections setting is off (Wi-Fi, Bluetooth, Auto Upload), and power off the camera.
  2. Hold down the Latch Release button on the side door, then slide the door open.
  3. Connect the camera to a USB wall charger that outputs 5V 2A (ideal), or 5V 1A (minimum). NOTE: Charging times may vary based on the charger and its output.
  4. Alternatively, you can connect the camera to the USB port on a computer. For the fastest results while using a computer USB port, try to use a port on the back of a desktop computer. If using a laptop computer, please ensure that it is connected to wall power for the duration of the camera charging process.
  5. The camera status light turns on during charging and turns off when charging is complete.
From a completely depleted battery, it can take about 2 hours using a USB wall charger or about 4 hours if a computer USB port is used. The Supercharger allows the camera to charge up to 20% faster. 
 
 
 
Nomad
Posts: 125

Re: Charging

are you charging it with the camera off?

Nomad
Posts: 583

Re: Charging

It's also possible to charge while the camera in operating. At least that's what GoPro is advertising in their introduction video https://www.youtube.com/watch?v=O8OwdgXGxKU

Stay focused on the action with GoPro's fast and smart charging accessories. For epic days that won't quit, the Supercharger, Dual Battery Charger, and Portable Power Pack let you capture more action with less charging time. As always, happy capturing! You might see examples of extreme use in this
Adventurer
Posts: 10,223

Re: Charging

Yes what I do all the time   have on and   use it so  the bat is ready to go.ou'll