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Sightseer
Posts: 1

Charging my Card

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Hi Guys,

 

We just purchased off Ted Camera in Southland (Melbourne / Australia) store and I was trying to pay for the cloud storage THATS IT .

 

I do not wish to order another camera off your site.....I supplied the credit card BUT did not proceed to the checkout BUT want to make sure you do NOT charge the card just the same.

 

Thanks in adavance John 0418 324 459

GoPro
Posts: 19,223

Re: Charging my Card

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Hello, @rapidhill4744. We used the email address associated with your Hub profile but we are unable to pull up any record of a transaction or sales order. Have you been provided an order number or a confirmation email for the attempt to purchase the subscription?