Changing white balance in night timelapse photo is not working

[maryooshek]

Hi!

Is it just me? The standard setting is set to 5500K, when I'm trying to change on the Gopro to anything else and saving by going out from the settings, and then going back to the settings I'm finding there white balance set to 5500K. On the other hand I'm able to change the white balance using the phone. But... I'm not using phone mostly at all connected to my Gopro... 😕😕😕

Best Regards,
Maryooshek

[motoradu]

Its a Bug. The same, you can set WB to Auto from camera, but from App you can not.

[mariustanya]

Hello @maryooshek and @motoradu,. I just checked with a couple of HERO7 Black units and was able to change (and save) the chosen WB setting in Night Lapse Photo mode in camera. I was also able to change the WB to Auto using GoPro App. Which firmware do you have on your cameras? The units I have tested with are on version 1.7. Were there other settings that might be considered? Hope to hear back from you. Thanks!

[maryooshek]

Hi mariustanya! Thanks for your reply! I did some additional checks and you right but only partially. There is just one setting when hero 7 black is saving white balance settings on the camera -> when the shutter is set to Auto. But change the shutter speed to anything else and you can't save any changes to the white balance anymore. Stuck on 5500K... 😢 Another interesting fact is that you can't even really see on the screen how white balance will look before saving, when I'm scrolling through different values in Kelvins the screen is all the time showing me colors of 5500K. Of course this works perfectly outside the Night lapse photo mode.

Best Regards,
Maryooshek

[maryooshek]

@mariustanya please see my reply above 👆😉

[mariustanya]

You are correct, @maryooshek. We have passed this along to the team. We will keep this thread posted once we hear back from them.