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01-26-2019 06:23 AM
Changing white balance in night timelapse photo is not working
[ New ]Is it just me? The standard setting is set to 5500K, when I'm trying to change on the Gopro to anything else and saving by going out from the settings, and then going back to the settings I'm finding there white balance set to 5500K. On the other hand I'm able to change the white balance using the phone. But... I'm not using phone mostly at all connected to my Gopro... 😕😕😕
Best Regards,
Maryooshek
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01-26-2019 07:58 AM
Re: Changing white balance in night timelapse photo is not working
[ New ]Its a Bug. The same, you can set WB to Auto from camera, but from App you can not.
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01-29-2019 11:29 AM
Re: Changing white balance in night timelapse photo is not working
[ New ]Hello @maryooshek and @motoradu,. I just checked with a couple of HERO7 Black units and was able to change (and save) the chosen WB setting in Night Lapse Photo mode in camera. I was also able to change the WB to Auto using GoPro App. Which firmware do you have on your cameras? The units I have tested with are on version 1.7. Were there other settings that might be considered? Hope to hear back from you. Thanks!
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01-31-2019 08:19 AM
Re: Changing white balance in night timelapse photo is not working
[ New ]Best Regards,
Maryooshek
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01-31-2019 08:20 AM
Re: Changing white balance in night timelapse photo is not working
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02-15-2019 07:22 PM
Re: Changing white balance in night timelapse photo is not working
[ New ]You are correct, @maryooshek. We have passed this along to the team. We will keep this thread posted once we hear back from them.